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Homeowner #2

Homeowner insurance claims are universally very difficult and stressful for their owners. The rule was the case for homeowners Ken and Sheri Sacks when an exterior drainage line was crushed causing water damage in their suburban home.
ohio

Homeowner #1

Property losses suffered by homeowners may be lesser in amount in actual dollar damages than major multi-million dollar commercial claims, yet they are often just as time-consuming and difficult to adjust. In addition to the actual loss suffered, the homeowner often is displaced from their residence into a hotel as well as emotionally distraught. And, of course, the homeowner is alone when contending with the daunting task of facing the insurance company professionals thrusting the carrier’s self-interested loss numbers at them.…

Lake Local Schools

A devastating tornado struck the Lake Local Schools in Toledo, Ohio, the day before the planned graduation ceremonies, ripping through and destroying most of the high school. Superintendent Jim Witt established the goal of getting things back to normal as soon as possible, including re-building the school and having students back into the facility.…

Ursuline College

Winds topping 110 miles an hour struck Ursuline College, the first women’s college established in Ohio and one of the first established in the United States, causing devastating damage to several buildings. Among the buildings damaged was the O’Brien Center, the centerpiece of intercollegiate athletics on the 100 acre campus in suburban Cleveland, Ohio.…

Willoughby-Eastlake City Schools

The Board of Education building for the Willoughby-Eastlake City Schools caught fire, as many fires start, in the middle of the night. Several local fire departments were called in to fight the fire, but soon, due to its ferocity, they had to withdraw from the building and just fight it defensively from ladders on the outside of the building.…

The Diversity Center of Northeast Ohio

The Diversity Center of Northeast Ohio, a charitable human relations organization dedicated to eliminating bias, bigotry and racism (the successor to the National Conference of Christian and Jews) experienced a significant flood that resulted in the destruction of some of its business personal property and the interruption of business operations. After unsuccessfully attempting to resolve the loss claim with its insurance company, The Diversity Center turned to the Alex N. Sill Company’s Cleveland office to help settle the claim. The Sill Company’s team was able to dramatically increase, by 261%, the property and business income settlement over the last offer by the insurance company prior to Sill’s involvement.…

Trout Club

The Trout Club in Newark, Ohio suffered a major fire in its cart garage that spread and did excessive structural damage to two levels of the club. The facts that: 1) the structure was made up of precast panels that were integrated into an old farmhouse built in the mid-1800s, 2) there was a significant amount of inventory and business personal property spread over the 7000 sq. foot building, and 3) that club had not even been operating a full year, so there was very little business history to show for its business loss claim, made this claim especially daunting for Trout Club owner, Brent Dewey.…

Katz Club Diner

One of Cleveland, Ohio’s best known, respected and loved restaurateurs, Doug Katz, suffered a catastrophic fire to one of his restaurants, the Katz Club Diner, as a result of what was determined to be a set by a third party. The loss provided unique issues in calculating the building damage and repair or rebuild cost inasmuch as the restaurant consisted, in large part, of a vintage railroad car.…

Jekyll's Kitchen

There is no good time for a fire to any business. In the days and weeks leading up to Christmas, Jekyll’s Kitchen, one of Cleveland, Ohio’s most beloved and picturesque restaurants (and a part of the nationally-recognized Hyde Park Group of restaurants with multiple locations in four states), which overlooks the Chagrin Falls, suffered a devastating fire, literally leaving almost nothing of the restaurant remaining. With near panic in the minds of the restaurant owners and their 40 employees, Jekyll’s turned to the Alex N. Sill Company for help, after having two “very good success[es] on two small insurance claims in the past.”…

Econo Lodge (1)

Water and burst pipes go together in the insurance claims industry. Binta Patel, owner of the Econo Lodge of Warrensville Heights, Ohio, found that out, as burst pipes caused water to rush all over his hotel. The Alex N. Sill Company, quickly on the scene, warned the insured that the restoration contractor, who was already wielding ax and shovel, hacking away at the hotel, was doing work that may not be in his best interest. That some of the work being done might not be covered by the insured’s policy, might not be necessary, and might, therefore, have to be paid out of the insured’s own pocket. Recognizing that Sill’s advice was in his own best interest, Mr. Patel put a halt to the reckless restoration work and immediately hired Sill to take charge of the claims adjustment. Sill sent in its team of adjusters, building experts, contents estimators and forensic accountants to handle the claim. Mr. Patel was thrilled with the help provided by Sill, as well as the final result, recovering more than 2x what he anticipated the loss damages originally to be.…