Hotels, motels, inns, and various hospitality venues are frequent victims of insurance losses.
The Rodeway Inn & Suites of Milford, Iowa was no exception, as a fire started in rooms directly over the indoor swimming pool.
The fire ultimately caused those rooms to come crashing down into the indoor swimming pool, and spread smoke damage throughout much of the hotel.
Not being familiar with the insurance claim process, Andre and Soon Frigo immediately hired the Alex N. Sill Company to assist with the adjustment, presentation, and negotiation of their insurance claim, recognizing that, in addition to the significant building damage suffered, there would be a complex business interruption claim to calculate that they simply were not qualified to compute and present.
It was especially important to the Frigo's that this loss claim be handled expertly and quickly, because, in addition to being their business, this inn was their home.
The Frigo's lived in the hotel! Sill’s team of adjusters, building consultants, contents estimators, and accountants quickly prepared damage estimates in each of their respective areas of expertise. The result was a very successful recovery in the seven figures for the Frigo's, allowing them to re-construct the current Rodeway Inn.
As written by the Frigo's:
“We are writing to let you know that your services are wonderful, and that we could not have made it through this without you. Each and every department that we worked with were professional, courteous and diligent in providing us with the best possible service…Because we were able to rely on you, we were better able to focus on our rebuilding efforts.”
Soon & Andre Frigo, Owners/Managers