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Public Adjusters vs. Insurance Company Adjusters, understanding the differences


Written by: Sill Public Adjusters


Public Adjusters vs. Insurance Company Adjusters, understanding the differences

Insurance claims usually involve an adjuster, who is almost always present, whether it's for property damage or other losses. Not all adjusters are the same.

Knowing the differences between public adjusters and insurance company adjusters can greatly affect your claim's outcome. This article will explain the differences between insurance claims, clarify their roles, and help you make an informed decision.

Insurance Company Adjusters: The In-House Representatives

Insurance companies employ their own adjusters, often called "insurance company adjusters" or simply "in-house adjusters." These adjusters only work for the insurance company. They protect the company's interests when dealing with claims.

Public Adjusters: Advocates for Policyholders

Public adjusters are independent professionals who represent policyholders, not the insurance company. Their main job is to offer insurance help and support for the policyholder during the claims process.

They ensure the protection of the policyholder's rights. They also ensure that the policyholder receives a fair and proper settlement. The policyholder receives a fair settlement by understanding the complete insurance coverage.

Now, let's delve deeper into the key differences between these two types of adjusters:

1. Allegiance:

  • Insurance Company Adjusters: In-house adjusters are loyal to the insurance company that employs them. Their primary duty is to minimize claim payouts and protect the company's financial interests.
  • Public adjusters exclusively align with the policyholder's interests. They help policyholders get the most money and benefits they deserve from their insurance policy.

2. Training and Expertise:

  • The employer trains insurance company adjusters. They may only know the policies and procedures of that specific company.
  • Public Adjusters: Public adjusters are licensed professionals who undergo rigorous training and testing to obtain their credentials. They know much about insurance policies, claim documents, and negotiation methods so that they can handle many different claims.

3. Objectivity:

  • Insurance Company Adjusters: In-house adjusters are naturally biased toward their employer's interests. While they may act professionally, their loyalty lies with the insurance company.
  • Public Adjusters: Public adjusters are impartial third parties. They don't support the insurance company and only value getting the best result for the policyholder.

4. Claim Assessment:

  • Insurance Company Adjusters: In-house adjusters assess claims from the perspective of cost containment for the insurance company. They may undervalue or deny claims to save the company money.
  • Public adjusters assess claims and document all damages to ensure they include them in the claim. They work to secure the maximum compensation for the policyholder.

5. Negotiation:

  • Insurance Company Adjusters: In-house adjusters negotiate settlements that favor the insurance company. They may try to lower the payment. One way is to offer a quick agreement. Another option is to argue about the extent of the damage done.
  • Public Adjusters: Public adjusters are skilled negotiators who advocate fiercely for the policyholder. They use their knowledge to advocate for a fair settlement. They often get more money for policyholders than policyholders would get by themselves.

6. Claim Resolution:

  • Insurance Company Adjusters: In-house adjusters aim to close claims quickly and efficiently, often prioritizing the insurer's bottom line.
  • Public adjusters help policyholders get a fair settlement, even if it takes longer to process the claims.

In the world of insurance claims, the key differences between public adjusters and insurance company adjusters are substantial. Insurance adjusters work for the insurance company. Public adjusters work for policyholders. They fight to get policyholders the compensation they deserve.

When dealing with property damage or insurance disputes, hiring a public adjuster can make a significant impact. They can help even the odds and improve the chances of a positive result. Understanding these distinctions empowers policyholders to make informed decisions and secure the best possible resolution for their claims.

If you own property and need to file a claim, hiring a public adjuster improves your chances of success. Public adjusters can handle all types of insurance claims. Understanding your coverages and how best to have your claim adjusted is critical.

Depending on the type of claim, public insurance adjusters will protect your best interests. Hiring the right public adjuster is critical.

Sill is the leading public adjusting firm in the industry. We have successfully negotiated claims with almost every insurance provider in the business. We handle all claims, including fire, natural disasters, hurricanes, tornadoes, etc.

We specialize in large commercial property or significant homeowners insurance claims. If your property sustains damage, you can contact Sill 24/7 at 844.650.7455.