Marlborough Building

Hurricane Matthew swept through a very narrow path that included the Bahamas and parts of the eastern seaboard of Florida, including the Daytona Beach area, in the fall of 2016. With experience handling significant international insurance claims (including non-domestic policies with language that is literally, foreign to American adjusters), the Alex N. Sill Company was called to the Bahamas to assist in the property damage claim adjustment for numerous insureds. One such insured, the Marlborough Building, located in Freeport, Grand Bahama, had its roof almost entirely destroyed due to the strong winds and ensuing rains.

Recognizing that their expertise was not in valuing damages to building and putting together an insurance claim, within days of the hurricane damage, the Marlborough principals retained the Sill Company to “step into its shoes” and handle the claim for them. Despite the international language contained in their policy, and despite working with an adjuster whose home base was not the United States, utilizing its in-house adjuster and building estimator with experience in the Islands, Sill was able to achieve a very quick and beneficial settlement for the insured. As stated by Steve Raad, Managing Director of The Marlborough Building:

“We knew we had insurance, but our immediate concern was being able to negotiate with the Insurance Company to obtain a fair and equitable assessment…We can say without a doubt that the Alex N. Sill Company team…[was] very helpful and professional, and acted in our best interest. They managed the difficult process of negotiating with the Insurance Company to our great satisfaction. Thank you Alex Sill Company for a job well done.”

Steve A. Raad, Managing Director