Marion Centre Mall Realty Management

It is something different every day in the public insurance claims adjusting business. In the dead of a recent winter, a vehicle skidded on ice and struck a fire hydrant outside the Marion Centre Mall in Marion, Ohio. The force of the accident caused a pipe to burst in the mall, resulting in four to six inches of water covering half of the 527,000 square foot mall, anchored by Sears and Elder Beerman department stores and accompanied by such other recognizable national brand retailers such as GNC and Bath & Body Works.

After attempting to adjust its loss, but failing to be satisfied by the insurance company’s response and offer, the New York based owner and management company of the mall was referred to the Alex N. Sill Company, a leading public insurance claims adjuster and loss consultant. Sill’s staff of former insurance company adjusters, building appraisers, contents estimators and forensic accountants immediately stepped in to put together loss estimates on all the facets of the claim. Sill’s work resulted in a successful seven figure recovery that was significantly higher than previously offered by the insurance company.

One of the mall owner’s partners had this to say about Sill’s work:

“Throughout the handling of this, you have been there to answer our questions and to help guide us through this devastating event. After our mall was damaged by a substantial water loss . . . we retained Sill Adjustment Company to assist us with our insurance claim. That turned out to be one of the best decisions we made. When the insurance company wanted to move in directions not beneficial to the mall, the Sill Company was there to guide us and help us negotiate. They led the entire adjustment process, from generating the claim figures to securing the payment. Their attention to detail in both the building claim and the contents claim proved invaluable when claim negotiations began with the insurance company. Without reservations, in the unfortunate event of another loss experienced by the Marion Centre Mall, we would most certainly call on the Alex N. Sill Company again.”

Daniel Ghalchi, Partner