Cleveland, Ohio
Tragically, many insureds have never heard of the business of public adjusting or the experience, skill and services public insurance claims adjusters provide that can aid and improve an insurance recovery.
That is precisely what Stuart Krantz, President of Krantz Management, a Cleveland, Ohio based real estate management firm, came to learn during two recent insurance losses, including one which resulted in an increase of nearly 300% due to Sill’s work.
As so often happens, after going a very long time without any claims, Krantz Management was hit by two sequential losses to two different properties from two different causes. First, the company suffered a fire to one of its apartment buildings. Next, Hurricane Sandy’s winds swept across Lake Erie and lifted a roof on another of its apartment buildings along the Gold Coast of Lakewood, Ohio.
In both cases, Alex N. Sill Company sent its expert team of adjusters, building loss estimators and certified public accountants to document and present Krantz’s fair claim for damages to the two separate insurance companies. In both instances, Sill’s work resulted in significantly greater recoveries than the two carriers had presented Krantz during the initial estimates.
As provided by Stuart Krantz:
“My family real estate management company recently had cause to retain Alex N. Sill Company on 2 separate losses . . . We had never heard of the Sill Company, had no plans to use them, and weren’t even aware that there were companies like Sill out there. Our insurance company, State Farm, said the damage was somewhat limited and to just a small area of the building and offered us $75,000 to settle the damages. I then learned about the Sill Company, hired you, and you ultimately settled the loss for approximately $200,000 more than State Farm’s offer! We . . . would have been lucky to get ½ of the recovery that Sill got for us.
“I will not hesitate to hire Sill again. They were excellent in communicating, returning calls, and taking the reins throughout the entire adjusting process.”
Stuart Krantz, President