Tornado season can be rough through the “breadbasket” of America. So, when a tornado swept into Eureka, Kansas during the summer, no one was surprised.
What caused concern though was the fact that the tornado “swept away” an entire wing of the Eureka Nursing Home.
Recognizing the nursing home’s dual-faceted goals of:
1) Getting up and running the full nursing facility with the least amount of disruption to their normal daily schedule (in order to continue to serve their patients’ needs), and
2) ensuring that they fully recovered all of the damages incurred by the home, almost immediately following the storm, despite the fact that the nursing had previously handled all of its property insurance claims, albeit smaller claims, internally, Eureka reached out to the Alex N. Sill Company, North America’s leading public adjuster and loss consultant.
Launching a team made up of a seasoned professional adjuster, who formerly worked for a major insurance company, along with an experienced building appraiser, and a skilled forensic accountant, the Sill Company quickly estimated the building damages, as well as the lost business income.
Facing an insurance company that didn’t want to recognize any loss of income, Sill was able to overcome every objection and successfully settle that portion of the loss, along with recovering a sizable amount on the building damages.
James E. Reiker, Senior Vice President of Finance for the parent company Americare located in Sikeston, Missouri, wrote:
After a discussion with the owner of our company, we decided that we would place a call to Alex N. Sill Co. to assist us with the claim…In the past, we had handled all of our claims internally, but due to the size of the claim and the fact that there would be a large loss of income amount, we felt it best to use a professional to help us in the process. Michael Hickle began working with us from the outset of the claim and made the whole process as easy as it possibly could have been. The entire Sill group was professional in their contact with us, as well as their interactions with our insurance company. Not only did we receive all we should have on the actual property claim… but we also received more than we believed we would on the loss of income claim. This was due to the staff at Sill.”
James E. Reiker, Senior Vice President of Finance